+ 1-818-642-7501   sale | support SharpLase Inc Corporate Place, Suite E104Monterey Park, CA 91754

Service and warranty

Customer Support

In the SharpLase® service center you can conduct equipment maintenance and repair during and after the warranty period. Service maintenance is provided by qualified specialists, who have undergone training and achieved international certification.

Warranty period on the laser equipment is one of the longest on Russian and CIS markets – up to 3 years

Diagnostics and service

To keep your equipment ready for work, we provide diagnostics and adjustment. Service support is available anytime – with no extra fees.

By selecting Service Support from the manufacturer (not from the dealer), you will be guaranteed to receive high-quality support with short turnaround times. from highly-knowledgeable specialists who work with this equipment on a daily basis.

Service engineers are available to advise you on how to properly use equipment, how to avoid breakdowns and downtime, how to choose the right mode for material marking, along with any other questions you may have.

Should repairs be necessary, experts will perform maintenance and repair work on-site in the shortest time possible.

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Client support

We are continuously receiving feedback from our clients on their experiences with the equipment performance. Based on our clients’ feedback we develop laser systems software, equipment to meet their particular needs.

We constantly improve our software and expand the database with new marking and engraving systems. The last version updates are:

Additionally, we also test and verify the capabilities of our equipment, trying new materials on a daily basis. All these developments are available to our clients in the My Account section of this website or through personal mailing lists.